Shipping Policy – Overview

This Shipping Policy is a legally binding agreement between Unlimited Geocaches (“we,” “our,” or “us”) and our customers (“you”). It outlines our shipping procedures, responsibilities, and what you can expect when placing an order with us.

We are committed to providing clear communication and transparent shipping practices so you can shop with confidence.

Order Processing

• Orders are processed in the order they are received.

• Processing times may vary depending on product availability and order volume.

• Orders are typically processed within 2–5 business days unless otherwise stated.

• Business days do not include weekends or statutory holidays.

If there are any delays in processing your order, we will make reasonable efforts to notify you.

Shipping Costs

Shipping costs are calculated based on the cost, weight, size, and destination of the item(s) being shipped.

Shipping fees will be displayed at checkout before payment is finalized.

We do not charge flat-rate shipping unless specifically stated in a promotion or special offer.

Domestic & International Shipping

We may offer domestic and international shipping options depending on your location.

Shipping times vary based on:

• Carrier service selected

• Destination

• Customs processing (for international orders)

• Weather or service disruptions

Delivery timeframes provided at checkout are estimates only and are not guaranteed.

Customs, Duties & Taxes (International Orders)

For international shipments:

• Customers are responsible for any applicable customs duties, taxes, or import fees.

• We have no control over customs processing times or fees assessed by local authorities.

• Delays caused by customs are outside our control.

Service Interruptions

Shipping times may be affected by events beyond our control, including but not limited to:

• Carrier delays

• Weather conditions

• Customs inspections

• Supply chain disruptions

• Postal strikes

Unlimited Geocaches is not liable for delays caused by third-party carriers or unforeseen circumstances.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for:

• Orders shipped to incorrectly entered addresses

• Packages returned due to incorrect address details

Additional shipping fees may apply to reship returned packages.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us promptly so we can assist in initiating a claim with the carrier where applicable.

While we will do our best to assist, Unlimited Geocaches is not responsible for carrier-related loss or damage once the order has been transferred to the shipping provider.

Contact Information

If you have any questions about this Shipping Policy, please contact us directly through our website or customer service email.